BONUS! Cyber Phoenix Subscription Included: All Phoenix TS students receive complimentary ninety (90) day access to the Cyber Phoenix learning platform, which hosts hundreds of expert asynchronous training courses in Cybersecurity, IT, Soft Skills, and Management and more!
Course Overview
This half day, instructor led Persuasion and Influence for Positive Results course introduces concepts and techniques necessary to help candidates learn all the skills necessary to influence and persuade others with confidence. They’ll also learn how to avoid pitfalls along the way, and deal with potentially challenging situations. At the completion of this course, participants will be able to:
- Define influence and how it works
- Identify styles of influence
- Understand the principles of persuasion
- Determine how to apply the stages of persuasion
- Analyze and overcome the obstacles to influence
Schedule
Currently, there are no public classes scheduled. Please contact a Phoenix TS Training Consultant to discuss hosting a private class at 301-258-8200.
Course Outline
Introduction
Module 1: About influence
- Terminology and definitions
- Sources of influence
- Impact of influence
- Emotions and logic
- “Do”s and “don’t”s of influencing
Module 2: Identifying styles of influence
- Identifying your style of influence
- Active listening and the role of influencing
- Nonverbal body-language influence
Module 3: Principles of persuasion
- Persuasion is not manipulation
- Principles of persuasion
- The law of reciprocity
- Assertiveness—not aggressiveness
- How to recognize manipulation in others
- Understanding others’ perceptions and triggers
Module 4: Preparing to persuade
- Stages of the persuasion process
- Gaining agreement—Motivating others to say “Yes”
- Influence and persuasion tools for every situation
Module 5: Identifying obstacles
- About obstacles
- Overcoming objections before they occur
- Techniques for overcoming resistance
- Applying a four-step model for agreement
Course Summary
BONUS! Cyber Phoenix Subscription Included: All Phoenix TS students receive complimentary ninety (90) day access to the Cyber Phoenix learning platform, which hosts hundreds of expert asynchronous training courses in Cybersecurity, IT, Soft Skills, and Management and more!
Phoenix TS is registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing professional education on the National Registry of CPE Sponsors. State boards of accountancy have final authority on the acceptance of individual courses for CPE credit. Complaints re-garding registered sponsors may be submitted to the National Registry of CPE Sponsors through its web site: www.nasbaregistry.org
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