BONUS! Cyber Phoenix Subscription Included: All Phoenix TS students receive complimentary ninety (90) day access to the Cyber Phoenix learning platform, which hosts hundreds of expert asynchronous training courses in Cybersecurity, IT, Soft Skills, and Management and more!
Course Overview
This 2-day, instructor-led course covers the following topics:
- How to obtain useful information from candidates so that better selection decisions can be made
- How to ask appropriate, nondiscriminatory interview questions designed to evaluate technical experience and expertise, communication skills and other, more complex competencies, such as leadership abilities and analytical thinking
- How to conduct effective, structured interviews
- How to define benchmark responses that permit you to rate or score applicant responses
Schedule
Currently, there are no public classes scheduled. Please contact a Phoenix TS Training Consultant to discuss hosting a private class at 301-258-8200.
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Course Objectives
At the conclusion of this course, participants will be able to do the following:
- Obtain useful information from candidates so that better selection decisions can be made
- Ask appropriate, nondiscriminatory interview questions designed to evaluate technical experience and expertise, communication skills and other, more complex competencies, such as leadership abilities and analytical thinking
- Conduct effective, structural interviews
- Define benchmark responses that permit you to rate or score applicant responses
Course Outline
Introduction and Overview
- History of Federal Performance Management
- Agency specific approaches and alternatives
- Linking organizational mission to performance
Planning and Measuring Employee Performance
- Linking individual position to performance measures
- Establishing individual measures of performance
- Measuring results
- Defining elements of performance
- Documenting expectations
- Communicating expectations
Monitoring Performance
- Analyzing individual performance
- Informal feedback
- Formal progress reviews
- Skills in performance communication
- Problem performance issues
- Assessment and adjustment
Developing Employees
- Determine development needs
- Assesses performance resources
- Employee development discussions
- Development Plans
Rating Performance
- Rules and records required
- Performance evaluation
- Performance discussion
- Documentation requirements
- Results communication
Performance Consequences
- Possible outcomes
- Actions to be taken for affirmative and negative performance
- Requirements for individual performance based actions
- Performance management resources
BONUS! Cyber Phoenix Subscription Included: All Phoenix TS students receive complimentary ninety (90) day access to the Cyber Phoenix learning platform, which hosts hundreds of expert asynchronous training courses in Cybersecurity, IT, Soft Skills, and Management and more!
Phoenix TS is registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing professional education on the National Registry of CPE Sponsors. State boards of accountancy have final authority on the acceptance of individual courses for CPE credit. Complaints re-garding registered sponsors may be submitted to the National Registry of CPE Sponsors through its web site: www.nasbaregistry.org
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