BONUS! Cyber Phoenix Subscription Included: All Phoenix TS students receive complimentary ninety (90) day access to the Cyber Phoenix learning platform, which hosts hundreds of expert asynchronous training courses in Cybersecurity, IT, Soft Skills, and Management and more!
Course Overview
This two-day, instructor-led course provides managers and supervisors with the skills and knowledge to effectively handle employee conduct and disciplinary actions. Discipline is never an easy responsibility, but applying it consistently and fairly is essential for maintaining a structured and productive work environment. This course focuses on proactive strategies to minimize disciplinary issues before they arise, the importance of a well-defined discipline policy, and the appropriate levels of disciplinary action to enforce. Participants will explore the principles of progressive discipline, learn how to communicate expectations clearly, and understand how to document and implement corrective actions effectively. Key topics include performance management, verbal and written warnings, documentation best practices, and termination procedures. At the completion of this course, participants will be able to:
- Understand what discipline in the work place looks like
- Determine what discipline is and how to implement it
- Organize your discipline policy and make sure all employees are aware
- Remain professional when performing disciplinary actions in the workplace
- Learn how to evaluate disciplinary actions and implement an appropriate level of discipline
- Be consistent and fair
- Hold all employees to the same expectations
- Learn how to provide feedback
- Determine how to implement verbal and written warnings
- Handle situations in an orderly and timely manner
- Be able to deescalate issues before they arise
- Document performance and schedule reviews
- Review termination practices
- Improve communication and conflict management skills
Schedule
Currently, there are no public classes scheduled. Please contact a Phoenix TS Training Consultant to discuss hosting a private class at 301-258-8200.
Course Outline
Day One
Module One: Course Overview
- Course Overview
- Learning Objectives
- Pre-Assignment
- Pre-Course Assessment
Module Two: Minimizing Disciplinary Issues
- Onboarding
- Performance Management
- The Shared Management Model
Module Three: Discipline
- What is Discipline?
- Appropriate Level of Discipline
Module Four: Discipline Policy
- Creating The Policy
- Communicating the Policy
Module Five: Progressive Discipline
- Progressive Discipline
- The Four-Step Progressive Disciplinary System
- Informal Structured Guidance
Day Two
Module Six: Step 1 – Verbal Warning
- Verbal Warning
- Verbal Warning Role Play
Module Seven: Step 2 – Written Warning
- Written Warning
- Written Warning Scenarios
Module Eight: Step 3 – Performance Improvement Plan
- What is a Performance Improvement Plan?
- Case Study: Developing Improvement Goals
Module Nine: Step 4 – Termination
- Termination
- The Termination Meeting
- Termination Meeting Role Play
Personal Action Plan
Course Summary
Recommended Reading List
BONUS! Cyber Phoenix Subscription Included: All Phoenix TS students receive complimentary ninety (90) day access to the Cyber Phoenix learning platform, which hosts hundreds of expert asynchronous training courses in Cybersecurity, IT, Soft Skills, and Management and more!
Phoenix TS is registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing professional education on the National Registry of CPE Sponsors. State boards of accountancy have final authority on the acceptance of individual courses for CPE credit. Complaints re-garding registered sponsors may be submitted to the National Registry of CPE Sponsors through its web site: www.nasbaregistry.org
