BONUS! Cyber Phoenix Subscription Included: All Phoenix TS students receive complimentary ninety (90) day access to the Cyber Phoenix learning platform, which hosts hundreds of expert asynchronous training courses in Cybersecurity, IT, Soft Skills, and Management and more!
Course Overview
This one day, instructor led Developing others course focuses on Mentoring and Coaching and how to better develop your employees for higher performance. Coaching is a process of relationship building and setting goals. How well you coach is related directly to how well you are able to foster a great working relationship with your employees through understanding them and strategic goal setting. Course topics will include: the differences in coaching and mentoring, goal setting, identification of strengths and weaknesses, overcoming obstacles, methods for development, proving feedback and constructive criticism, creating a personal action plan, build relationship and developing trust and motivation. After taking this course, participants will have the confidence to implement coaching and mentoring within their organization and understand how to combat performance issues. At the completion of this course, participants will be able to:
- Define coaching, mentoring and the GROW model.
- Recognize the differences between coaching and mentoring.
- Set appropriate goals using the SMART technique for goal setting.
- Identify the steps necessary in defining the current state or reality of your employee’s situation.
- Create steps in developing a finalized plan or wrapping it up and getting your employee motivated to accomplish those plans.
- Appreciate the benefits of building and fostering trust with your employees
- Achieve giving effective feedback while maintaining trust.
- Overcome common obstacles.
- Transition your employee to other growth opportunities.
Schedule
Currently, there are no public classes scheduled. Please contact a Phoenix TS Training Consultant to discuss hosting a private class at 301-258-8200.
Course Outline
Module One: Getting Started
Module Two: Defining Coaching and Mentoring
- What is Coaching?
- What is Mentoring?
- Introducing the GROW Model
Module Three: Setting Goals
- Goals in the context of GROW
- Identifying Appropriate Goal Areas
- Setting SMART Goals
Module Four: Understanding the Reality
- Getting a Picture of Where You Are
- Identifying Obstacles
- Exploring the Past
Module Five: Developing Options
- Identifying Paths
- Choosing Your Final Approach
- Structuring a Plan
Module Six: Wrapping it All Up
- Creating the Final Plan
- Identifying the First Step
- Getting Motivated
Module Seven: The Importance of Trust
- What is Trust?
- Trust and Coaching
- Building Trust
Module Eight: Providing Feedback
- The Feedback Sandwich
- Providing Constructive Criticism
- Encouraging Growth and Development
Module Nine: Overcoming Roadblocks
- Common Obstacles
- Re-Evaluating Goals
- Focusing on Progress
Module Ten: Reaching the End
- How to Know When You’ve Achieved Success
- Transitioning the Coaches
- Wrapping it All Up
Module Eleven: How Mentoring Differs from Coaching
- The Basic Differences
- Blending the Two Models
- Adapting the GROW Model for Mentoring
- Focusing on the Relationship
Module Twelve: Wrapping Up
- Recommended Reading
BONUS! Cyber Phoenix Subscription Included: All Phoenix TS students receive complimentary ninety (90) day access to the Cyber Phoenix learning platform, which hosts hundreds of expert asynchronous training courses in Cybersecurity, IT, Soft Skills, and Management and more!
Phoenix TS is registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing professional education on the National Registry of CPE Sponsors. State boards of accountancy have final authority on the acceptance of individual courses for CPE credit. Complaints re-garding registered sponsors may be submitted to the National Registry of CPE Sponsors through its web site: www.nasbaregistry.org
