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Phoenix TS

Communication Skills for Managers

BONUS! Cyber Phoenix Subscription Included: All Phoenix TS students receive complimentary ninety (90) day access to the Cyber Phoenix learning platform, which hosts hundreds of expert asynchronous training courses in Cybersecurity, IT, Soft Skills, and Management and more!

Course Overview

This one-day, instructor-led course refreshes fundamental communication skills while exploring communication through a leadership lens. It equips leaders with the essential techniques to communicate effectively with their teams and peers, fostering clarity, collaboration, and influence. At the completion of this course, participants will be able to:

  • Understand fundamental communication principles and their impact.
  • Identify and overcome common communication barriers.
  • Practice mindfulness in conversations to enhance understanding and connection.
  • Improve questioning techniques to foster meaningful dialogue.
  • Enhance active listening skills for better comprehension and response.
  • Recognize and interpret body language for clearer communication.
  • Explore different communication styles and how they influence interactions.
  • Build a positive self-image through self-evaluation and awareness.
  • Examine the impact of personal frame of reference on communication.
  • Apply effective communication techniques in workplace settings.
  • Develop assertiveness skills to express thoughts and needs with confidence.

Schedule

Currently, there are no public classes scheduled. Please contact a Phoenix TS Training Consultant to discuss hosting a private class at 301-258-8200.

BONUS! Cyber Phoenix Subscription Included: All Phoenix TS students receive complimentary ninety (90) day access to the Cyber Phoenix learning platform, which hosts hundreds of expert asynchronous training courses in Cybersecurity, IT, Soft Skills, and Management and more!

Phoenix TS is registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing professional education on the National Registry of CPE Sponsors. State boards of accountancy have final authority on the acceptance of individual courses for CPE credit. Complaints re-garding registered sponsors may be submitted to the National Registry of CPE Sponsors through its web site: www.nasbaregistry.org

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