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Phoenix TS

Sensitivity

BONUS! Cyber Phoenix Subscription Included: All Phoenix TS students receive complimentary ninety (90) day access to the Cyber Phoenix learning platform, which hosts hundreds of expert asynchronous training courses in Cybersecurity, IT, Soft Skills, and Management and more!

Course Overview

This 1 – day instructor led training will introduce topics to promote sensitivity, as well as the benefits that come along with it. It will also describe the steps that should be taken when it is determined that employees are not in compliance with the organization’s policy. This will then help to foster positive relationships between co-workers, and in turn benefit the whole organization. At the end of this course, participants will be able to:
  • Define sensitivity training and its usefulness and necessity in the workplace.
  • Identify the benefits for self and the company in pursuing a sensitivity objective.
  • Successfully raise awareness of others.
  • Identify different types of stereotypes, their delivery and effects.
  • Discuss Human Resources and its best practices for dealing with issues associated with stereotypes.
  • Define the steps to handling complaints associated with sensitive issues and stereotypes.
  • Describe the pros and cons of being “sensitive”

Schedule

Currently, there are no public classes scheduled. Please contact a Phoenix TS Training Consultant to discuss hosting a private class at 301-258-8200.

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Outline

Module One: Getting Started

Module Two: Introduction to Sensitivity Training

Module Three: Benefits

Module Four: Stereotypes

Module Five: Discrimination

Module Six: Sex and Gender Stereotypes

Module Seven: Age

Module Eight: Disabilities

Module Nine: Religion

Module Ten: Handling Complaints (I)

Module Eleven: Handling Complaints (II)

Module Twelve: Wrapping Up

BONUS! Cyber Phoenix Subscription Included: All Phoenix TS students receive complimentary ninety (90) day access to the Cyber Phoenix learning platform, which hosts hundreds of expert asynchronous training courses in Cybersecurity, IT, Soft Skills, and Management and more!

Phoenix TS is registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing professional education on the National Registry of CPE Sponsors. State boards of accountancy have final authority on the acceptance of individual courses for CPE credit. Complaints re-garding registered sponsors may be submitted to the National Registry of CPE Sponsors through its web site: www.nasbaregistry.org

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